Adobe Lightroom 5.3 and crash on import

So yesterday the wife was complaining to me that her Adobe Lightroom installation was not working correctly.

The problem she was having had to do with importing files into Lightroom.

Basically what was going on was she would open Lightroom up, click on import, and then anything within the import window would result in lightroom crashing.

After some digging around on the intertubes I found what might be the problem. Apparently Lightroom doesn’t handle partially connected drives very well (or at all) such as phones (in her case, Samsung Galaxy Note 4).

After instructing her to disconnect her phone, poof the problem is gone!

I suspect if you’re having similar issues, be sure that all disks which present themselves to windows are fully connected and available prior to attempting to import.

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